Facilities Supervisor
7 days ago
We are seeking a highly skilled and experienced Parking Operations Manager to oversee the facilities on off-shift times while providing exceptional customer service to our clients. This role requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.
Key Responsibilities- Facilities Management: Ensure the cleanliness and maintenance of the facilities, including the garage, lobbies, and parking office.
- Customer Service: Provide premier customer satisfaction by greeting customers, responding to inquiries, and resolving issues in a timely and professional manner.
- Reporting and Data Analysis: Run reports on daily revenue, credit cards, garage data, and other metrics as requested by management.
- Team Collaboration: Work closely with other team members to achieve common goals and objectives.
- Continuous Improvement: Identify areas for improvement and implement changes to enhance the overall customer experience.
- Supervisory Experience: Previous experience in a supervisory role is preferred but not required.
- Customer Service Experience: Strong customer service experience is essential.
- Parking Industry Experience: Experience in the parking industry is preferred but not required.
- Communication: Excellent communication and interpersonal skills.
- Problem-Solving: Ability to think critically and resolve problems in a timely and effective manner.
- Teamwork: Strong teamwork and collaboration skills.
- Adaptability: Ability to adapt to changing situations and priorities.
- Lifting and Carrying: Ability to lift, push, and pull at least 25 pounds.
- Standing and Walking: Ability to stand, walk, and run for extended periods.
- Bending and Stooping: Ability to bend, stoop, squat, and lift frequently throughout a shift.
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Facilities Management Supervisor
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