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Medical Office Coordinator

2 months ago

Lubbock, Texas, United States Cook Children's Health Care System Full time

About the Role:

Cook Children's Health Care System is seeking a highly skilled and detail-oriented Medical Receptionist II to join our team. As a Medical Receptionist II, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities:

  • Perform front office functions, including patient check-in, check-out, and registration
  • Manage patient records and maintain accurate and up-to-date information
  • Handle phone calls, respond to patient inquiries, and provide excellent customer service
  • Process insurance claims, verify patient information, and handle billing and payment issues
  • Collaborate with healthcare providers, nurses, and other staff members to ensure seamless patient care

Requirements:

  • High school graduate or equivalent
  • At least two years' experience in a medical office setting
  • Understanding of diversified insurance plans and medical terminology
  • Excellent communication and interpersonal skills
  • Maturity to handle pressure and work in a fast-paced environment

About Cook Children's:

Cook Children's Health Care System is a not-for-profit organization that provides comprehensive pediatric care to children and families in Texas and beyond. Our team is dedicated to delivering exceptional patient care, advancing medical research, and promoting healthy lifestyles.