Human Resources and Business Office Coordinator

3 weeks ago


Lubbock, Texas, United States Heritage Oak Nursing & Rehab Full time
Job Description

Heritage Oaks N&R is seeking a self-motivated Human Resource Coordinator with Business Office Manager experience to join our team. This combined position requires a strong understanding of human resources and business office management principles.

Key Responsibilities:

  • Direct overall HR activities in accordance with federal, state, and local standards, guidelines, and regulations.
  • Manage and oversee specific business office responsibilities, including accounts receivable, accounts payable, patient trusts, and other assigned duties.
  • Serve as a link between management and team members, handling questions and helping to resolve work-related problems.
  • Explain benefits and enrollment process during new hire orientation and open enrollment window.
  • Complete I-9 and E-Verify with new hires within the first 3 days of employment.
  • Submit and track online applicant background investigation requests.
  • Enter missed punches into time and attendance system daily.
  • Close accurate and timely payrolls each pay period.
  • Conduct audits of various payroll, benefit, or other HR programs and recommend corrective measures.
  • Update HRIS database records and process paperwork for new hires, terminations, or other status changes.
  • Ensure team member terminations are entered into the HRIS database within 24 hours of the event.
  • Conduct new hire orientation and assist with the recruitment and interview process.
  • Ensure all new team members' onboarding paperwork and employment documents are kept in the appropriate hard copy file and scanned into the HRIS database.
  • Reviews terminations and exercises care that reasons are well documented and are not arbitrary or discriminatory.
  • Consult with Regional HR Manager or Lead HR Director prior to terminations taking place.
  • Provide current and prospective team members with information about policies, job duties, working conditions, wages, and benefits.
  • Perform difficult duties, including dealing with understaffing, upset employees, explaining company policy, and witnessing disciplinary procedures.
  • Ensures that confidentiality is always upheld.
  • Pull applicable learning management system completion reports monthly and provide to Administrator.

Business Office Responsibilities:

  • Update daily census and billing set-up.
  • Admission Agreements – signed within 72 hours.
  • Therapy Funding Verifications Trust Fund Management.
  • Operations Daily Deposits Center mail and Resident mail disbursement.
  • Communication to the A/R Specialist, Billing & Collections Specialist, Medicaid Pending Specialists.

Requirements:

  • Must be able to relate positively to residents and families and work cooperatively with other employees.
  • Must be able to meet all local health regulations and successfully complete a post-offer health assessment.
  • Must have related HR/Business Office experience at a level necessary to accomplish the job.
  • Must have basic knowledge of computer and skills necessary to accomplish the job.
  • Must have knowledge of office machines and equipment and must be able to type at least 45 WPM.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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