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Front Desk Coordinator

1 week ago

Boston, Massachusetts, United States Colwen Hotels Full time
About Colwen Hotels

Colwen Hotels is a leading hospitality group with a strong presence in 10 states across the US. We cultivate ideas, empower individuals, and strive to keep our concepts fresh.

Responsibilities
  • Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure.
  • Provide exceptional guest service and maintain a warm and professional welcome for all guests.
  • Efficiently manage the operations of the front desk, ensure check-in and check-out is timely, and treat requests with professionalism and tact.
Requirements
  • One year of related experience, preferably in the hotel industry.
  • Prior brand experience is highly preferred.
  • Bilingual English/Spanish skills are essential.