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Executive Front Desk Manager

1 week ago

Boston, Massachusetts, United States the 'Quin House Full time
Job Description:

The Quin House is seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of the leadership team, this individual will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and driving revenue growth.

Key Responsibilities:
  • Lead and manage the front desk team to deliver outstanding guest experiences.
  • Develop and implement strategies to increase room sales and improve operational efficiency.
  • Collaborate with other departments to ensure seamless delivery of services.
  • Maintain high standards of cleanliness, organization, and safety in all areas.

Requirements:

  • Minimum 3-5 years of experience in hotel front desk management.
  • Proven track record of increasing revenue and improving operational efficiency.
  • Excellent communication, leadership, and problem-solving skills.
  • Ambitious and results-driven with a passion for delivering exceptional guest experiences.