Solution Consultant
5 hours ago
As a member of our Solution Consulting team, you will play a critical role in driving the success of our State and Local solutions. You will work closely with Sales, Product Management, and the executive team to guide revenue growth and support the development of product-specific solutions during sales cycles.
Key Responsibilities- Support product sales as a technical and domain expert for a client-facing sales team
- Lead discovery workshops to determine customers' challenges and provide product demonstrations to align our solution with customer needs
- Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
- Guide strategic programs in top accounts, including customer journey sessions for roadmap and outcome agreement
- Provide feedback to product management about product enhancements that can address customer needs and guide additional value
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events, including executive briefings, conferences, user groups, and trade shows
- 5+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
- Willingness to travel
We strive to create an inclusive and accessible experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.
We are an equal opportunity employer and welcome candidates from diverse backgrounds. We value inclusivity and believe that unique experiences enrich our team.
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