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Senior Incident Administrator

2 months ago

Princeton, New Jersey, United States Randstad Full time

Job Overview:
The Senior Incident Administrator will oversee the technical aspects of the production support environment. This role demands exceptional communication, technical expertise, and documentation capabilities. Attention to detail and the ability to manage multiple tasks simultaneously are crucial for success in this position.

  • Experience: Minimum of 3 years in training and knowledge transfer related to administration.
  • Analytical Skills: Strong analytical abilities are essential.
  • Process Orientation: A process-driven mindset is required.
  • Technical Knowledge: Familiarity with Linux and Windows operating systems.
  • Service Management: Basic understanding of Apache, Tomcat, and IIS Manager services.
  • Hands-On Experience: At least 3 years of practical experience in installation, configuration, and administration.
  • Batch Development: 3 years of hands-on experience in batch development.
  • Workload Management: Ability to effectively prioritize tasks.
  • Independence: Capable of working autonomously with minimal supervision.

Location: Remote work options available.
Job Type: Contract
Salary: Competitive hourly rate
Work Hours: Standard business hours
Education: Bachelor’s degree required.

Key Responsibilities:
The incumbent will:

  • Evaluate the current environment and propose enhancements to boost efficiency.
  • Conduct initial investigations to confirm issues.
  • Assemble and lead a technical team.
  • Engage with business stakeholders for effective communication.
  • Organize and facilitate team meetings.
  • Coordinate team efforts until resolution is achieved.
  • Create thorough and detailed documentation.
  • Participate in on-call rotation as needed.

Qualifications:

  • Experience Level: Experienced
  • Minimum Experience: 6 years
  • Education: Bachelor’s degree (mandatory)

Skills Required:
Incident Administration, Production Support

This position is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.