Sales and Customer Service Representative
1 week ago
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.
Key Responsibilities- Provide outstanding customer service and ensure every guest feels valued and understood
- Promote the Massage Envy Wellness Program and educate clients on new and expanded services
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Competitive hourly rate starting at $15.00, depending on experience
- Aflac short-term disability insurance available
- Matching 401(k) plan
- Flexible schedules for a better work-life balance
- Paid commissions on Membership Sales, Retail Sales, and Enhancement Sales
- Employee Assistance Program
- In-depth product and service training
- A free massage, skincare, or stretch service each month with a minimum required hours worked
- 20% off all products
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
Massage Envy is a national franchisor of independently owned and operated franchised locations. We're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
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