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Customer Service Representative

2 months ago

Jersey City, New Jersey, United States Restaurant Depot Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Restaurant Depot. As a key member of our Store Administration department, you will provide exceptional customer service and support to our customers and colleagues.

Key Responsibilities
  1. Answer and direct incoming calls, ensuring timely and accurate responses to customer inquiries.
  2. Greets and directs visitors, providing a warm and welcoming experience.
  3. Processes membership applications, issues temporary membership cards, and assists with new membership processing.
  4. Takes and retrieves messages for various personnel, ensuring seamless communication.
  5. Provides customers with information about company policies, procedures, and services.
  6. Receives, sorts, and forwards incoming mail, ensuring timely delivery.
  7. Coordinates the pick-up and delivery of express mail services, ensuring efficient logistics.
  8. Performs other related clerical duties, such as photocopying, faxing, filing, and collating.
Requirements
  1. High School Diploma or equivalent, or any appropriate combination of education and experience.
  2. Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
  3. Ability to work in a fast-paced environment, with a strong attention to detail and organizational skills.
Work Environment

This role will be based in a typical office environment, with standard office equipment and ambient conditions.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.