Hearing Care Specialist

4 days ago


Brooklyn, New York, United States WS Audiology Americas Full time
Job Summary

We are seeking a highly skilled Hearing Care Specialist to join our team at WS Audiology Americas. As a key member of our hearing care team, you will be responsible for providing exceptional patient care and delivering outstanding results in hearing evaluation, hearing aid selection, and fitting.

Key Responsibilities
  • Comprehensive Hearing Evaluations: Conduct thorough hearing evaluations to identify patient needs and provide personalized recommendations for hearing aid selection and fitting.
  • Hearing Aid Selection and Fitting: Select and fit hearing aids that meet the unique needs of each patient, ensuring optimal hearing outcomes and patient satisfaction.
  • Client-Centric Service Model: Deliver exceptional patient care by employing best practices and meeting minimum NPS scores of 75.
  • Community Outreach and Marketing: Partner with district managers, HCP team leads, and L&D to adopt new initiatives aimed at growing revenue and changing lives.
  • Continued Professional Development: Engage in ongoing education and training to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting, and troubleshooting of current hearing aid technology.
Requirements
  • Experience: 1-5 years of experience in a similar audiology or hearing aid specialist role.
  • Licensure: Active state license in audiology and/or hearing aid dispensing.
  • Skills: Ability to pay close attention to detail, communicate effectively, and work independently in a fast-paced environment.
What We Offer
  • Comprehensive Benefits Package: Competitive salary, paid holidays, PTO policy, 401k matching program, tuition reimbursement, and employee discounts.
  • Professional Development Opportunities: Ongoing education, training, and career advancement pathways.
  • Supportive Team Environment: Collaborative team, field support, and a professional development team of dedicated regional training managers.

WS Audiology Americas is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion.


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