Billing Operations Specialist

2 weeks ago


Brooklyn, New York, United States Chai Urgent Care Full time

Chai Urgent Care - Billing Operations Specialist

Chai Urgent Care is seeking a proficient Billing Operations Specialist to become an integral part of our organization. The successful candidate will collaborate with a dedicated team of billing professionals to oversee monthly project metrics, work alongside management to develop detailed patient-specific invoices, and resolve billing-related challenges and processes. Additional responsibilities include supervising billing personnel to ensure optimal performance within the department.

Key Responsibilities:

  • Reconcile billing statements with patient self-pay accounts
  • Track billing metrics in partnership with Phycare
  • Identify opportunities for process simplification and automation
  • Ensure adherence to compliance standards
  • Leverage metrics for continuous performance enhancement
  • Assist with internal and external accounts receivable initiatives
  • Revise billing policies, procedures, methods, and guidelines
  • Engage with the VP of Operations regarding daily operational matters
  • Enhance self-pay collections, address challenges, and implement effective solutions
  • Conduct daily billing tasks and claims audits
  • Guarantee compliance with organizational and regulatory policies

Required Qualifications and Skills:

  • Exceptional organizational and project management capabilities
  • At least 2 years of experience in a comparable position
  • Proficient in prioritizing and managing time efficiently
  • Experience handling a large patient demographic and high transaction volumes
  • Skilled in data analysis and report generation
  • Familiarity with collections, ECW, and EBO reporting
  • Experience with fee schedules, code configuration, and payment processing
  • Understanding of business accounts and workers' compensation/natural fault billing and collections

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