Billing Operations Specialist
2 weeks ago
Chai Urgent Care - Billing Operations Specialist
Chai Urgent Care is seeking a proficient Billing Operations Specialist to become an integral part of our organization. The successful candidate will collaborate with a dedicated team of billing professionals to oversee monthly project metrics, work alongside management to develop detailed patient-specific invoices, and resolve billing-related challenges and processes. Additional responsibilities include supervising billing personnel to ensure optimal performance within the department.
Key Responsibilities:
- Reconcile billing statements with patient self-pay accounts
- Track billing metrics in partnership with Phycare
- Identify opportunities for process simplification and automation
- Ensure adherence to compliance standards
- Leverage metrics for continuous performance enhancement
- Assist with internal and external accounts receivable initiatives
- Revise billing policies, procedures, methods, and guidelines
- Engage with the VP of Operations regarding daily operational matters
- Enhance self-pay collections, address challenges, and implement effective solutions
- Conduct daily billing tasks and claims audits
- Guarantee compliance with organizational and regulatory policies
Required Qualifications and Skills:
- Exceptional organizational and project management capabilities
- At least 2 years of experience in a comparable position
- Proficient in prioritizing and managing time efficiently
- Experience handling a large patient demographic and high transaction volumes
- Skilled in data analysis and report generation
- Familiarity with collections, ECW, and EBO reporting
- Experience with fee schedules, code configuration, and payment processing
- Understanding of business accounts and workers' compensation/natural fault billing and collections
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