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Care Coordination Specialist

2 months ago

Brooklyn, New York, United States Ultimate Care NY Full time
About the Role

Ultimate Care NY is seeking a skilled Care Coordination Specialist to join our team.

Key Responsibilities
  • Collaborate with internal teams to ensure a seamless intake process for clients seeking home care services.
  • Conduct thorough intake assessments to determine client needs and eligibility for services.
  • Educate and inform consumers about the range of care services available.
  • Guide clients through the enrollment process, ensuring all necessary paperwork and requirements are met.
  • Maintain accurate and up-to-date records of client information and interactions.
  • Provide exceptional customer service by addressing inquiries and concerns promptly and professionally.
  • Exhibit a positive attitude and strong teamwork skills, fostering a supportive and collaborative work environment.
Requirements
  • Previous experience in home care intake coordination is preferred, but we are willing to train the right candidate who exhibits enthusiasm and a willingness to learn.
  • Customer service experience in a home care environment is a plus, showcasing your ability to empathize and communicate effectively with clients and their families.
  • Excellent organizational skills, attention to detail, and the ability to prioritize tasks to ensure efficient workflow.
  • A proactive go-getter attitude that enables you to find creative solutions and make the most of available resources.
  • A positive attitude: you are a team player, and you work effectively with different teams.
  • Proficiency in Microsoft Office Suite.
Benefits
  • Competitive hourly rate: $23 - $25
  • Mon - Fri, 8:30 AM - 5:00 PM work schedule
  • Health, Vision, Dental Benefits
  • Emblem Care: accessible virtual care, when and where people need it
  • ComPSYCH: Employee Assistance Program: Counseling (Guidance Resources for Work, Life, Legal and Financial)
  • Competitive rate and advancement opportunities
  • 401k Retirement plan + Employer Match
  • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance
  • Generous paid time off, sick time
  • Learning and development resources
  • Merit-based employee recognition program with rewards
  • Daily pay via payroll program
  • Discount programs for restaurants, Broadway shows, movies, shopping, and much more
  • Blink Fitness Gym Membership Discount