Kitchen Operations Director

7 days ago


Houston, Texas, United States Torchy's Tacos Full time

About the Role:

Torchy's Tacos is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our kitchen, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:

  • Manage food costs, inventory, and ordering to ensure efficient and cost-effective operations
  • Select, interview, and hire kitchen staff to ensure proper staffing levels and high-quality service
  • Create and manage kitchen schedules to meet labor targets and support sales projections
  • Verify that kitchen staff follow recipes, prepare ingredients, and portion servings correctly
  • Utilize mystery shop and customer feedback to develop action plans to improve operations and food quality
  • Communicate effectively with kitchen staff, providing clear direction and motivation to achieve our Torchy's Values
  • Run efficient kitchen shifts and support the daily operation of the store
  • Partner with our Learning & Development team to ensure all kitchen staff are properly trained and certified

Requirements:

  • 3+ years of kitchen management experience
  • Required state alcohol-server and Manager ServSafe Certification
  • High-level understanding of training and development concepts
  • Ability to foster teamwork and leadership skills
  • Excellent oral and written communication skills
  • Excellent time management skills
  • Bilingual, a plus
  • Ability to lift, push, pull, or carry heavy objects up to 40 pounds
  • Ability to stand for several hours and walk for long periods of time
  • Ability to bend, stretch, twist, or reach for objects on shelves at various height levels

Perks:

  • Access to all benefits, including medical, dental, vision, and life insurance
  • 401(k) Eligibility
  • Paid Time Off (PTO)
  • Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more
  • Damn Good food discount card for you and your spouse
  • Casual attire and swag
  • Torchy's Family Foundation supports our fellow Team Members in times of need and crisis
  • Bragging rights (Yeah, we're kind of a big deal)


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