Kitchen Operations Director
7 days ago
About the Role:
Torchy's Tacos is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our kitchen, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities:
- Manage food costs, inventory, and ordering to ensure efficient and cost-effective operations
- Select, interview, and hire kitchen staff to ensure proper staffing levels and high-quality service
- Create and manage kitchen schedules to meet labor targets and support sales projections
- Verify that kitchen staff follow recipes, prepare ingredients, and portion servings correctly
- Utilize mystery shop and customer feedback to develop action plans to improve operations and food quality
- Communicate effectively with kitchen staff, providing clear direction and motivation to achieve our Torchy's Values
- Run efficient kitchen shifts and support the daily operation of the store
- Partner with our Learning & Development team to ensure all kitchen staff are properly trained and certified
Requirements:
- 3+ years of kitchen management experience
- Required state alcohol-server and Manager ServSafe Certification
- High-level understanding of training and development concepts
- Ability to foster teamwork and leadership skills
- Excellent oral and written communication skills
- Excellent time management skills
- Bilingual, a plus
- Ability to lift, push, pull, or carry heavy objects up to 40 pounds
- Ability to stand for several hours and walk for long periods of time
- Ability to bend, stretch, twist, or reach for objects on shelves at various height levels
Perks:
- Access to all benefits, including medical, dental, vision, and life insurance
- 401(k) Eligibility
- Paid Time Off (PTO)
- Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more
- Damn Good food discount card for you and your spouse
- Casual attire and swag
- Torchy's Family Foundation supports our fellow Team Members in times of need and crisis
- Bragging rights (Yeah, we're kind of a big deal)
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