Lead Pharmacy Operations Manager

1 week ago


Norwood, Massachusetts, United States Walgreens Full time

Job Overview:
As a key member of the pharmacy team, you will provide compassionate consulting services to patients regarding medication management and awareness of potential drug interactions. You will also deliver preventive and clinical healthcare services, including immunizations and diagnostic testing, while ensuring optimal patient outcomes.

Key Responsibilities:
  • Enhancing Patient Engagement: Actively greet and assist patients with their healthcare needs, ensuring a positive experience. Address patient inquiries promptly and effectively to foster satisfaction.
  • Operational Excellence: Counsel patients on medication usage, side effects, and interactions while ensuring compliance with privacy regulations. Oversee pharmacy operations, including staff scheduling and workflow efficiency.
  • Clinical Services: Perform essential pharmacist duties such as compounding, medication verification, and management. Provide immunizations and conduct diagnostic testing to support patient health.
  • Team Leadership: Collaborate with management on hiring and training pharmacy staff, while promoting a culture of teamwork and excellence. Conduct performance reviews and recognize employee achievements.
  • Continuous Improvement: Stay updated on pharmacy technology and practices to enhance service delivery. Analyze performance metrics to identify trends and opportunities for improvement.
  • Community Engagement: Build relationships with local healthcare providers and promote pharmacy services within the community to enhance business growth.

Qualifications:
BS in Pharmacy or Pharm D Degree from an accredited institution.
Current pharmacist licensure in the relevant states.
Certified Immunizer or willingness to obtain certification within 90 days of hire.
Minimum of 1 year of pharmacy experience, including prescription management and compliance with regulations.
Strong understanding of controlled substance laws and pharmacy operations.

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