Member Relationship Specialist
24 hours ago
We are seeking a highly skilled Member Relationship Specialist to join our team at the Bulverde Marketplace Financial Health Center. As a key member of our team, you will be responsible for building and maintaining strong relationships with our members, providing exceptional service, and driving financial health and wellness.
Key Responsibilities:- Develop and implement strategies to build and maintain strong relationships with members, ensuring their financial health and wellness needs are met.
- Provide exceptional customer service, responding to member inquiries and concerns in a timely and professional manner.
- Collaborate with cross-functional teams to identify and address member needs, developing solutions to improve financial health and wellness.
- Conduct regular meetings with members to discuss their financial goals and develop personalized plans to achieve them.
- Act as a liaison between members and internal teams, ensuring seamless communication and resolution of member issues.
- 3 years of face-to-face interaction experience.
- High School Diploma or Equivalent.
- Exceptional listening, verbal communication, and problem-solving skills.
- Baccalaureate degree.
- Bilingual.
Monday - Friday, 8:30 am-5:30 pm.
Level of Work:2B.
Benefits:Credit Human provides employees with many benefits, including insurance coverage and college tuition reimbursement.
Equal Opportunity Employer:Credit Human is an equal opportunity employer and welcomes applications from diverse candidates.
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Member Relationship Specialist
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