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Sales and Membership Coordinator

2 months ago

Conshohocken, Pennsylvania, United States StretchLab Full time
Job Summary

StretchLab is seeking a highly motivated and sales-driven individual to join our team as a Sales and Membership Coordinator. As a key member of our front desk team, you will be responsible for assisting our General Manager with new membership sales, booking intro classes, and providing exceptional customer service to our clients.

Key Responsibilities
  • Sales and Membership Generation: Assist the General Manager with lead generation, follow-up, and close to achieve monthly sales quotas.
  • Intro Class Booking and Confirmation: Book and confirm intro classes for new clients, ensuring a seamless experience.
  • Front Desk Management: Manage the front desk, greeting and checking-in clients and prospects, and maintaining a clean and tidy studio environment.
  • Tour and Consultation: Conduct tours of the facility, establishing relationships with clients, and targeting their needs and wants.
  • Sales Performance: Maintain an acceptable level of personal sales production, emphasizing and enforcing the objectives of the club as a fitness and wellness provider.
  • Service and Support: Present available services to current or prospective members, book quality appointments, and follow-up with leads and missed intro classes.
  • Event Participation: Participate in special events, such as health fairs, grand openings, and community events, to promote the club.
Requirements
  • Excellent Sales and Communication Skills: Possess excellent sales, communication, and customer service skills, with a goal-oriented approach to achieving sales in memberships.
  • Technical Skills: Ability to learn and use the ClubReady software system, proficient computer skills, and fluency in English.
  • Physical Demands: Ability to stand or sit for up to 8 hours throughout the workday, with occasional travel required.
Compensation and Benefits
  • Competitive Compensation: Competitive compensation based on experience, with opportunities for growth and advancement within the company.
  • Free or Discounted Memberships: Free or discounted memberships for employees, with commission paid on sales and opportunities for bonuses based on performance.