Front Desk Sales Lead
2 weeks ago
At StretchLab, we're seeking a highly motivated and sales-driven individual to join our team as a Front Desk Supervisor/Sales Lead. As a key member of our sales team, you will be responsible for generating new membership sales, retaining current members, and providing exceptional customer service.
Key Responsibilities:- Assist the General Manager with lead generation, follow-up, and close sales
- Book and confirm intro classes
- Manage the front desk, greeting and checking in clients and prospects
- Conduct tours of the facility, establishing relationships and targeting individual needs and wants
- Maintain a high level of personal sales production
- Emphasize and enforce the objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
- Participate in special events to promote the club
- Ensure the studio is clean and tidy
- Excellent sales, communication, and customer service skills
- Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
- Ability to learn and use the ClubReady software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in-person, phone, and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional travel may be required
- Competitive compensation based on experience
- Free or discounted memberships
- Commission paid on sales
- Opportunity for a bonus based on performance
- Huge opportunities for growth within the studios, including additional sales and management opportunities
Stretching is an ancient practice, but StretchLab has redefined what it means to get a stretch. Our team of experts will assess your needs and provide a world-class stretching session. To push you further than you can push yourself and open you up in ways that you just can't do on your own. Stretching is really good for you. Being stretched is the key to a longer and healthier life.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.
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