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Front Desk Supervisor

2 months ago


New York, New York, United States Tharaldson Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Tharaldson Hospitality. As a key member of our front office team, you will be responsible for coordinating the daily activities of the front desk and providing exceptional customer service to our guests.

Key Responsibilities
  • Coordinate front office activities and ensure seamless operations
  • Provide training and support to front desk staff
  • Assist in the selection and scheduling of front desk personnel
  • Maintain accurate records and reports
  • Correspond with group and travel agents
  • Assist with sales and marketing efforts
  • Perform functions of the General Manager in their absence
Requirements
  • One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals.

The employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places; extreme cold (non-weather); extreme heat (non-weather) and risk of electrical shock.

The noise level in the work environment is usually moderate.