Customer Service Ambassador

4 days ago


Florence, South Carolina, United States Benjamin Spencer - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Client Relationship Specialist. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our insurance and financial services products.

Key Responsibilities
  • Client Relationship Building: Establish and maintain strong relationships with our clients, understanding their needs and preferences to provide personalized service.
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Insurance and Financial Services: Educate clients about our insurance and financial services products, using a customer-focused, needs-based review process to identify opportunities and provide solutions.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals, sharing knowledge and best practices to drive success.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with clients and team members.
  • Self-Motivation: Be self-motivated and proactive in problem-solving, with a strong desire to succeed in a fast-paced sales environment.
  • Attention to Detail: Demonstrate attention to detail and organizational skills to manage multiple tasks and priorities.
  • Customer Focus: Be dedicated to providing exceptional customer service, with a strong commitment to meeting and exceeding client expectations.
  • Teamwork: Possess the ability to work effectively in a team environment, collaborating with colleagues to achieve shared goals.


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