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Customer Service Ambassador

2 months ago

Florence, South Carolina, United States R1 RCM Full time
About the Role

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. in the Emergency Department. As a key member of our patient registration team, you will play a vital role in ensuring a smooth and efficient registration process for our patients.

Key Responsibilities
  • Collect and accurately input patient and insurance information in a fast-paced environment
  • Work effectively with clinicians to ensure seamless registration processes
  • Provide exceptional customer service to patients and their families, addressing their concerns and fears with compassion and empathy
  • Stay up-to-date on all vaccinations, including COVID-19 and annual flu shot, and pass a background check prior to hire
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to make a real difference in the lives of our patients and their families
Requirements
  • High School diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills and typing proficiency