MRI Assistant/Front Desk Coordinator

1 week ago


Athens, Georgia, United States Athens Orthopedic Clinic Full time

This position will be assigned to the MRI department in Athens and will also involve some patient care in the back area.


Key Responsibilities:

  • Position patients for exams in the most effective way possible to ensure best views on exam.
  • Ensure all exams are completed in a safe manner.
  • Consult with physicians and others regarding any questions related to patient exams.
  • Effectively communicate with customers with questions or appointments.
  • Accurately make follow-up appointments for patients as necessary.

Additional Responsibilities:

  • Provide exceptional customer service to patients and their families.
  • Manage daily schedules of clinics, ensuring patients are scheduled properly and therapists are blocked off correctly.
  • Collect co-pays and co-insurances from patients, create deposits for the bank, and track referring physicians and other statistics.
  • Handle patient account management, including medical record requests, charge corrections, and requests for information.

Requirements:

  • High School Diploma or equivalent.
  • Working knowledge of Medicare and Medicaid regulations, billing, charges, and collections.
  • Ability to multi-task in a fast-paced work environment.
  • Proficient with Microsoft Office software - Word, Excel, Outlook.
  • Track record of exceptional customer service.
  • Front Desk experience in a healthcare setting preferred.


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