MRI Aide/Front Desk Specialist
4 weeks ago
This position will be assigned to the MRI department at Athens Orthopedic Clinic and will also involve some patient care in the back area.
Key Responsibilities:
- Position patients for exams in the most effective way possible to ensure best views on exam.
- Ensure all exams are completed in a safe manner.
- Consult with physicians and other staff regarding any questions related to patient exams.
- Effectively communicate with customers with questions or appointments.
- Accurately make follow-up appointments for patients as necessary.
Additional Responsibilities:
- Provide exceptional customer service to patients and their families.
- Manage daily schedules of clinics, ensuring patients are scheduled properly and therapists are blocked off correctly.
- Collect co-pays and co-insurances from patients and create deposits for the bank.
- Track referring physicians and other statistics.
- Manage patient accounts, including medical record requests, charge corrections, and HCFA's.
Requirements:
- High School Diploma or equivalent.
- Working knowledge of Medicare and Medicaid regulations, billing, charges, and collections.
- Ability to multi-task in a fast-paced work environment.
- Proficient with Microsoft Office software - Word, Excel, Outlook.
- Track record of exceptional customer service.
- Front Desk experience in a healthcare setting preferred.
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