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Client Relations Specialist

2 months ago

Cullman, Alabama, United States Dallice Attaway - State Farm Agent Full time
Job Overview

As a Client Relations Specialist with Dallice Attaway - State Farm Agent, you will play a pivotal role in delivering outstanding customer experiences that contribute to the success of our insurance agency. Your keen attention to detail, exceptional customer service abilities, and genuine desire to assist others will make you an invaluable member of our team.


Key Responsibilities:
  • Build and maintain strong customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance solutions.
  • Communicate effectively to meet customer needs while fostering business growth.

Qualifications:
  • Must be able to obtain an active Property & Casualty and Life & Health Insurance License in the State of AL.
  • Strong commitment to customer service excellence.
  • Adept at relating to clients, addressing their questions, and anticipating their requirements.
  • Outstanding communication skills for assisting customers and collaborating with agency team members.
  • Proactive in identifying and resolving issues.

Benefits:
  • Competitive hourly wage plus commission and bonuses.
  • Opportunities for career advancement within the agency.
  • Paid time off, including vacation and personal/sick days.
  • Valuable experience that contributes to your professional growth.