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Customer Service Representative

2 months ago

Mount Pleasant, Michigan, United States Harris Teeter Full time
Job Summary

This is a part-time position that requires excellent customer service skills. The primary responsibility is to provide a positive shopping experience for customers by satisfying their needs and exceeding their expectations.

Key Responsibilities
  • Take care of customers by following correct bagging procedures and providing carryout and parcel pickup service.
  • Load merchandise into customer vehicles and return shopping carts to the store.
  • Work effectively with the team to increase customer satisfaction and sales.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to read and comprehend simple instructions and short correspondence.
  • Ability to write simple correspondence and effectively present information to customers and colleagues.
  • Ability to add and subtract two-digit numbers.
  • Ability to apply common sense understanding to carry out detailed instructions.
Working Conditions

The work environment is fast-paced and requires standing, walking, and using hands to handle merchandise. The individual must be able to lift and move up to 40 pounds and reach from 6 to 72 inches. The noise level is moderate, and the individual may be exposed to wet and humid conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.