Customer Service Representative

4 weeks ago


Mount Pleasant, Michigan, United States Crown Equipment Full time
Customer Service Representative

Crown Equipment Corporation is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service to our clients and internal stakeholders. Your primary focus will be on processing incoming calls, dispatching technicians, and maintaining accurate records. If you have excellent communication and organizational skills, and are able to multitask in a fast-paced environment, we encourage you to apply.

Responsibilities:
Process incoming calls from customers and service technicians
Dispatch technicians to resolve customer issues
Maintain accurate records and files
Assist other departments as needed

Requirements:
High school diploma or equivalent
Excellent phone skills and communication abilities
Good organizational and math skills
Experience with Microsoft Office
Leadership skills and technical experience a plus

What We Offer:
Crown Equipment Corporation offers a competitive wage and benefits package, including health, dental, and vision insurance, flexible benefits, 401K retirement savings plan, life and disability benefits, paid parental leave, paid holidays, paid vacation, tuition reimbursement, and more. We are an equal opportunity employer and welcome applications from diverse candidates.

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