Customer Service Representative

3 weeks ago


Mount Pleasant, Michigan, United States GPM Investments Full time

Midday Shift Customer Service Representative

We are seeking a friendly and reliable Customer Service Representative to join our team in a Midday Shift role. As a key member of our team, you will provide top-notch service to our customers during the busy midday and evening hours.

Responsibilities:

  • Provide exceptional customer service, ensuring every customer leaves happier than when they arrived.
  • Manage the store's appearance and stock during peak hours, keeping everything organized and appealing.
  • Handle a high volume of transactions with efficiency and a friendly attitude.
  • Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
  • Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  • Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  • Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.

Requirements:

  • Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO.
  • Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Ability to read, write, speak, and understand English effectively.
  • Basic math skills required, including addition, subtraction, division, and multiplication.
  • Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Must pass a pre-employment drug screen and be subject to a criminal history background check.

Why Work with Us:

  • We believe in promoting from within and supporting your career goals.
  • We understand the importance of work-life balance.
  • We offer a dynamic work environment, flexible scheduling, and paid time off.
  • We provide opportunities for growth and development, including training and education programs.

Benefits:

  • Weekly pay
  • 401(k) program with a generous 6% match
  • Flexible scheduling
  • Paid time off


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