Parts Director

2 days ago


Covington, Louisiana, United States Laborde Products Inc Full time
Job Title: Parts Manager

We are seeking a highly skilled and experienced Parts Manager to join our team at Laborde Products Inc. As a key member of our organization, you will be responsible for managing the Parts and Warehouse Departments, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Develop and implement a sales strategy that focuses on customer satisfaction and loyalty.
  • Oversee the customer order process, ensuring timely and accurate delivery of parts.
  • Manage customer requests and complaints, resolving issues promptly and professionally.
  • Coach and train the Parts Team to drive sales and improve customer experience.
  • Monitor and analyze customer satisfaction levels, making recommendations for improvement.
  • Ensure accurate and up-to-date inventory levels, implementing measures to prevent stockouts and overstocking.
  • Oversee shipping and receiving operations, ensuring seamless logistics and timely delivery.
  • Manage daily parts paperwork, ensuring accuracy and compliance with company policies.
  • Identify and implement training opportunities to enhance the skills and knowledge of the Parts Team.
Requirements:
  • 5+ years of experience in parts sales and management.
  • Strong leadership and team building skills.
  • High energy and a positive attitude, with a strong work ethic.
  • Ability to work effectively in a fast-paced environment, with a focus on customer satisfaction.
  • Excellent organizational and communication skills.
  • Ability to analyze data and make informed decisions.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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