Associate Director, Strategic Customer Group Leader

1 day ago

Covington, United States BD Full time
Job Summary

We are seeking an experienced Associate Director to lead our Strategic Customer Group Offer Development team. As a key member of our Commercial Contracting Operations team, you will be responsible for directing a team accountable for Strategic Customer Commercial Contract Negotiations, National and Regional GPOs, Channel Management, and BDX activities across the BD US Region businesses.

Key Responsibilities
  • Lead the SCG Offer Development Contracting capability within the Commercial Contracting CoE pillar, including talent selection and overall team development, process harmonization, systems design and deployment, and overall standup of the function.
  • Oversee complex GPO contracting offer development activities for CCO across all US businesses, encompassing RFP, structure, approval, and customer contract negotiation of terms and conditions, and contract completion.
  • Scope includes all Channel, National/Regional GPO-related contracts (consumables and capital) and Master Agreements.
  • Manage sales contracts lifecycle, including planning, drafting/redlining, negotiation, execution, amendment, extension, and retirement.
  • Provide team-based direct support of SCG Vice Presidents, handling and directing customer inquiries with respect to active Channel, BDX, and GPO contracts, as well as emerging Regional GPOs.
  • Serve the BU and Strategic Customer teams as key internal-business partners, with high-quality, responsive service, negotiation competencies, and value add to drive revenue growth.
  • Understand emerging healthcare industry trends and assess their potential impact on Channel/GPO contracting and negotiation strategies.
  • Support implementation of contracting and pricing strategies, policies, and processes through day-to-day execution, as well as advising on potential new offers to meet customer/market needs. Ensure that risk is mitigated, and provisions are preferred or acceptable per company standard.
  • Work closely with Commercial Contract Offer Development counterparts to ensure consistency with policies, procedures, and overall general provisions across customer segments.
  • Lead a defined contract review/approval workflow process, ensuring appropriate process is in place and enforced, liaising with Business/Legal as needed.
  • Coordinate across Offer Development team related to business practices associated with deal modeling/creation and post-deal activities to ensure smooth handover with post-deal counterparts.
  • Support process improvement projects (templates, standard terms, system updates, etc.) to drive operational efficiencies and standardization.
  • Actively drive implementation of technology platform (Apttus) and ensure that performance appropriately supports contract offer activities, workflow management, and archiving database as required by company policies.
  • Hold accountability for team goals and KPIs (e.g., contract cycle time).
  • Have strong functional, business, and strategic expertise.
  • Inspire and empower direct team to act with speed, agility, and accountability, enabling them to achieve excellence.
Requirements
  • BA/BS required (in lieu of a bachelor's degree, extensive (12+ years) experience in the applicable area); MBA desirable.
  • Minimum of 5 years' experience in a managerial position directing an organization with matrix accountability.
  • 6+ years demonstrated experience and mastery leading teams, understanding of business strategy, and strong relationships with Legal counsel, General Management, Regulatory, Compliance, Risk Management, and Sales Executive Leadership.
  • Deep understanding of US Antitrust laws, Sarbanes Oxley, and business strategy.
  • Strong understanding of commercial contract management, including contract strategy development, negotiations, policy development, and standardization of general terms with Medical Device Capital and Consumables products and services.
  • Experience in negotiating complex, strategic contract strategies and offerings; negotiation savviness.
  • General understanding of federal, state, and local government contracting requirements and practices preferred.
  • Strategic and analytical problem solver with business acumen. Able to understand key business drivers and provide clear recommendations.
  • Proven ability to quickly establish credibility, trust, and support within all levels of organization.
  • Ability to partner with Sales Leaders and Business Integrators to develop contract offerings representing complex concepts and defining the business value of solutions in a clear, understandable way.
  • Strong project management skills desirable.
  • Demonstrated customer centricity skills and consistent expectations across team.
  • Ability to build and motivate a team to achieve well-communicated expectations. Strong communications and change management experience.
  • Ability to travel up to 25% - 35%.
Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD, visit https://bd.com/careers.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

  • Associate Director, Strategic Customer Group Leader

    3 hours ago

    Covington, United States BD Full time

    Job Description SummaryBD is a global medical technology company that advances the world of health. As a leader in the industry, we are committed to delivering innovative solutions that improve patient outcomes and enhance the lives of those we serve.Job DescriptionWe are seeking an experienced Associate Director to lead our Strategic Customer Group Offer...

  • Transformational Business Leader

    2 weeks ago

    Covington, Kentucky, United States Fidelity Investments Full time

    About the Role:Fidelity Investments is seeking a highly skilled and experienced Transformational Business Leader to join our team as a Performance Delivery Director. As a key member of our Performance Delivery team, you will be responsible for delivering business assessments and operating model transformation, leading significant cross-functional projects,...

  • Associate Director

    7 days ago

    Covington, Kentucky, United States National Lieutenant Governors Association Full time

    Job Title: Associate DirectorJoin the National Lieutenant Governors Association as an Associate Director, a key role in our organization. As an Associate Director, you will be responsible for leading various projects, developing and implementing strategies, and providing exceptional support to our team.Key Responsibilities:Lead project work, including web...

  • Director of Environmental Services

    3 weeks ago

    Covington, Louisiana, United States Compass Group Careers Full time

    Job SummaryCompass Group Careers: Director of Environmental ServicesThis is a leadership role that oversees the operational needs of the Housekeeping Department. The successful candidate will coordinate the tasks of Assistant Directors and Operations Managers, serving as a liaison between administration and hospital departments.Key Responsibilities:Financial...

  • Squad Leader, Health Care Expense Management

    4 months ago

    Covington, United States Fidelity Investments Full time

    Job Description : The Role As a Squad Leader for Health Care Expense Management, you are the end-to-end gatekeeper of the squad mission, strategy, and tactical execution associated with delivering on strategic priorities. In an agile structure, you partner with other Fidelity leaders to influence the broader strategic decisions, roadmaps and...

  • Managing Director

    1 week ago

    Covington, Kentucky, United States Fidelity TalentSource LLC Full time

    Job Summary:The Managing Director is a key leadership role responsible for maintaining and enhancing relationships within each Plan Sponsor organization and with the Plan s Advisor, as well as relationships across the entire Fidelity organization.Key Responsibilities:Develop and execute strategic business plans to identify enhancements consistent with the...

  • Director of Environmental Services

    3 weeks ago

    Covington, United States Compass Group Careers Full time

    Job DescriptionJob Description Crothall Healthcare Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized...

  • Senior Operations Director

    4 weeks ago

    Covington, Kentucky, United States Centennial Full time

    Job Opportunity: Seeking Vice President of OperationsCentennial is seeking a strategic leader to drive operational excellence in our Northern Kentucky office. As Vice President of Operations, you will be responsible for leading our teams in finance, HR, program management, IT, and administration to achieve our mission of education and care for at-risk...

  • Early Career Customer Service Associate

    3 weeks ago

    Covington, Kentucky, United States Fidelity Investments Full time

    About the RoleFidelity Investments is seeking a highly motivated and customer-focused individual to join our customer service team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Key...

  • Regional Director of Operations

    2 weeks ago

    Covington, United States Kuraray America , Inc. Full time

    Regional Director of OperationsAs a Regional Director of Operations, you will lead a team of District Managers and other leaders in your region, providing planning, direction, and guidance to accounts in your territory. You will establish and maintain strong client relationships, driving operational and financial goals in a dynamic environment.Key...

  • Financial Director

    4 weeks ago

    Covington, United States Specialized Recruiting Group Full time $83,000 - $85,000

    Job DescriptionJob DescriptionFinancial Director:A small Northshore company is looking for Financial Director to lead a team of 15 employees. The perfect candidate will lead with heart, integrity and have the ability to motivate others! Must have a strong backbone but soft, problem solver...mature and handle confidential matters.Computer savvy as the company...

  • Performance Delivery Director

    2 days ago

    Covington, Kentucky, United States Fidelity Investments Full time

    Job Title: Performance Delivery DirectorAt Fidelity Investments, we are seeking a highly skilled Performance Delivery Director to join our team. As a key member of our organization, you will be responsible for delivering business assessments and operating model transformation.Key Responsibilities:Lead and mentor business teams to identify challenges,...

  • Customer Service Associate

    2 weeks ago

    Covington, United States County Market Full time

    SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers superior guest...

  • Executive Director of Operations

    3 weeks ago

    Covington, Kentucky, United States Centennial CO Full time

    Job DescriptionCentennial CO is seeking a highly skilled and experienced Executive Director of Operations to lead our organization's operational excellence. As a key member of our leadership team, you will be responsible for overseeing and optimizing daily operations, ensuring effective program implementation and organizational growth.Key...

  • Director - Interiors Fit Out Group

    4 months ago

    Covington, United States Centennial Full time

    Job DescriptionJob DescriptionCentennial is spearheading the search for top talent for a prominent player in commercial real estate. They're seeking a skilled Director - Interiors Fit Out Group to oversee all tenant finish projects and secure various ventures, including retail and restaurant fit-outs. Additionally, our client is transitioning its tenant...

  • Squad Leader, Legacy Recordkeeping

    4 weeks ago

    Covington, United States Fidelity TalentSource LLC Full time

    Job Description:The RoleAs a Stock Plan Services (SPS) Mainframe Squad Leader, you blend Stock Plan expertise with a passion for delivering results. In an agile format and structure, you will partner with other leaders to influence the broader strategic decisions and roadmaps, define the resource requirements, set the mission, and bring the squad together to...

  • Customer Service Associate

    1 week ago

    Covington, United States Neimann Foods Full time

    Neimann Foods - PO Box 99 301 3rd Street [Retail Associate / Team Member] As a Customer Service Associate at Neimann Foods, you'll: Deliver superior guest service and ensure absolute customer satisfaction; Maintain customer satisfaction by providing solutions to concerns; Greet Customers and be sincere; Use a smile, project a friendly manner and engage the...

  • Sales Leader

    22 minutes ago

    Covington, Louisiana, United States CATALANO Full time

    Lead Our Team as a Sales AgentCATALANO is seeking a highly motivated and results-driven Sales Agent to join our organization. As a leader, you will be responsible for learning our process to service existing clients, developing relationships to add new clients, and leading a small team to achieve these goals.This role offers a unique opportunity to become an...

  • Customer Service Associate

    2 weeks ago

    Covington, Indiana, United States NIEMANN FOODS Full time

    Job SummaryThe Customer Service Associate is a key member of our team, responsible for delivering exceptional customer experiences and ensuring the highest standards of service are met. As a Customer Service Associate, you will be the face of our company, interacting with customers, resolving issues, and providing solutions to concerns.Key...

  • Squad Leader, Legacy Recordkeeping

    1 month ago

    Covington, United States Fidelity TalentSource LLC Full time

    Job Description:The Role As a Stock Plan Services (SPS) Mainframe Squad Leader, you blend Stock Plan expertise with a passion for delivering results. In an agile format and structure, you will partner with other leaders to influence the broader strategic decisions and roadmaps, define the resource requirements, set the mission, and bring the squad together...