Transportation Coordinator

1 month ago


Hicksville, New York, United States The BLS Company Full time
Job Title: Reservation Agent

We are seeking a highly skilled and customer-focused Reservation Agent to join our team at The BLS Company. As a Reservation Agent, you will be responsible for efficiently processing reservations, assisting clients with their ground transportation needs, and collaborating with coworkers to address and resolve issues.

Key Responsibilities:
  • Process reservations booked via phone calls, emails, online platforms, and other systems.
  • Assist clients in planning and coordinating their ground transportation needs.
  • Collaborate with coworkers, managers, and drivers to address and resolve issues as they arise.
Requirements:
  • Patient and adept in working with clients.
  • Ability to multitask, such as entering data while engaging in phone conversations.
  • Exceptional verbal, written, and listening communication skills.
  • Proficiency in building rapport with customers over the phone.
  • Strong data entry skills with a keen eye for details.
  • Previous experience in a call center (inbound or outbound) or retail customer service.
Benefits:
  • Paid Vacation
  • Paid Sick Days
  • Medical Insurance
  • Dental Insurance
  • 401(k)
  • Voluntary Benefits, including Accident Insurance, Critical Illness/Cancer Insurance, and Life Insurance.

We offer a dynamic and supportive work environment, excellent career advancement opportunities, and a chance to be part of a leading company in the ground transportation industry. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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