Customer Service Representative
4 days ago
Perdue AgriBusiness is a leading international agricultural products and services company, part of the Perdue Farms family. We're seeking a skilled Customer Service Representative to join our team in Greensboro, NC. This role will focus on ensuring timely order processing, product movement, and delivery, while prioritizing customer satisfaction and long-term account goals.
Key Responsibilities- Collaborate with management to forecast and analyze inventory utilization needs for Specialty Crops & Oil locations.
- Enter commodity movement orders for raw materials, work in progress, and finished goods.
- Communicate effectively with Perdue Traffic Team, inventory warehouses, third-party service providers, and customers regarding shipping and inventory management needs.
- Provide timely and professional customer service support to farm, meal, and oil customers.
- Work with management to prepare raw material settlements for payment.
- Troubleshoot and resolve accounts receivable issues with sales, management, and accounting teams.
- Record and maintain accurate data, cost accruals, and administrative support.
- Assist with warehouse inventory management and record keeping.
- High School Graduate or GED required.
- AA or BA degree in Business or Administrative field preferred.
- Academic focus in business, accounting, or sciences preferred.
- Strong organizational skills and attention to detail.
- Motivated, accountable, and proactive individual.
- Prior experience with Microsoft Excel, Outlook, and Word preferred.
- Prior experience or knowledge of agriculture preferred.
Normal climate-controlled office spaces. Ability to operate a motor vehicle and travel to customer locations. Ability to use standard office equipment and move freely about plant and customer facilities. May be exposed to external weather conditions. Ability to lift up to 50 pounds. Occasional overnight travel may be required.
Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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