Strategic Operations Director

4 weeks ago


Atlanta, Georgia, United States City of Atlanta Full time
Job Summary

This is a high-level strategic and operations management position, reporting to the Department of Public Works (DPW) Commissioners' Office. The Director will oversee strategic planning, evaluation, program development, personnel and fiscal management, and management of key departmental services.

Key Responsibilities
  • Provides management direction to key functions of DPW, working collaboratively and harmoniously with others within the Department and external organizations.
  • Develops program and service model strategies while serving as a key technical lead and point of contact for 3rd party technology vendors for DPW.
  • Provides oversight in the gathering and analysis of technology requirements on behalf of the department, while providing recommendations to streamline processes and leverage technology throughout.
  • Lead cross-functional initiatives using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
  • Plan, organizes, and directs the operation of the DPW Special Operations and Performance Management Units.
Requirements
  • Extensive knowledge of technical terminology, technical projects, administrative activities, and business operations.
  • Ability to be decisive; ability to develop relationships and partnerships.
  • Ability to effectively negotiate resolution of conflicts among citizens, neighbors, elected officials, and staff.
  • Ability to interact effectively with various personality styles and with upper departmental management or elected officials.
  • Ability to fully utilize Microsoft office suite and project/program management programs.
About the Department

The Department of Public Works (DPW) is responsible for providing a wide range of services to the City of Atlanta, including transportation, infrastructure, and community development. The DPW is committed to delivering high-quality services to the community, while also promoting innovation and efficiency in all aspects of its operations.



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