Healthcare Operations Manager

13 hours ago


Washington, Washington, D.C., United States AllCare Primary and Immediate Care Full time
Job Summary

The Healthcare Operations Manager will oversee the daily operations of AllCare Primary and Immediate Care centers, ensuring maximum efficiency and quality delivery of services. This role will be responsible for managing center-level non-provider staff, partnering with leadership and administrative office teams, and overseeing 3-5 clinics in a given market.

Key Responsibilities
  • Develop and implement operational strategies to improve center performance and patient satisfaction.
  • Manage and provide operational support and leadership to center-level teams.
  • Conduct performance management on underperforming team members, including delivering corrective actions up to termination.
  • Monitor compliance with all clinical policies, procedures, and training programs.
  • Assist in obtaining staffing coverage and schedule creation.
Requirements
  • Three plus years of management experience, with a healthcare background strongly preferred.
  • Working knowledge of payroll and scheduling.
  • Ability to multi-task in a fast-paced working environment and maintain a positive attitude.
  • Medical Assistant or clinical background preferred.
  • Proven ability to supervise, coach, and develop team members.
  • Strong computer skills – Knowledge of Microsoft suite of products.
  • Possess a general knowledge of Electronic Medical Record systems (EMR).
  • Organized, meticulous, and the ability to multi-task.
  • Understanding of HIPAA, OSHA, and other state/federal healthcare requirements and regulations.


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