Administrative Coordinator, Logistics Support Specialist
4 weeks ago
We are seeking an experienced Administrative Support Specialist to join our team at McLean Hospital(MCL). The successful candidate will provide administrative support services to our program, including answering phones, greeting patients and visitors, and managing workqueues and back end verification in EPIC.
Key Responsibilities
- Answer phones and triage to appropriate person, using judgment in assessing seriousness of call
- Greet patients and visitors, directing to appropriate place
- Manage workqueues and back end verification in EPIC to assure appropriate registration, scheduling and billing information
- Collect clinical information from patient's chart and review with ECT/TMS/ketamine physicians for clinical review with managed care insurance carrier
- Supervise other front desk staff and manage scheduling
- Manage requests for medical records in compliance with hospital policy
- Manage schedule for ECT/TMS/Ketamine and physicians and admin staff and work with program manager to assure staffing complement
- Contribute to the development of the annual budget
Qualifications
- HS graduate; college degree in administration/business desired
- Experience as front desk/administrative support staff, experience in insurance pre-authorization, scheduling, oversight of staff
EEO Statement
McLean is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
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