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TPWD Staff Services Officer I

2 months ago

Austin, Texas, United States PARKS AND WILDLIFE DEPARTMENT Full time
Job Summary

The TPWD Staff Services Officer I is a key member of the Parks and Wildlife Department team, responsible for providing administrative support, procurement, and contract management services to the Interpretive Services branch. This role requires a strong understanding of purchasing methods and procedures, as well as excellent communication and customer service skills.

Key Responsibilities
  • Provide administrative support to the Interpretive Services branch, including procurement, contract management, and budget management.
  • Assist with the procurement of goods and services, including researching and compiling information, and identifying and resolving procurement issues.
  • Manage contracts and agreements, including negotiating terms and conditions, and ensuring compliance with departmental policies and procedures.
  • Provide customer service to staff and visitors, including responding to inquiries and resolving issues in a timely and professional manner.
  • Develop and implement training programs for staff, including staff training and development, and ensuring compliance with departmental policies and procedures.
Requirements
  • Graduation from High School or GED.
  • Three years experience performing administrative support functions.
  • Experience in the procurement of goods and services.
  • Experience in customer service.
  • Must be able to complete, within six months of employment, the Texas Basic Public Purchasing training offered by Texas Comptroller Statewide Procurement Division.
  • Applicant must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license.
Preferred Qualifications
  • Graduation from an accredited college or university with a Bachelor's degree in Human Resources, Public or Business Administration or a closely related field.
  • Experience in State of Texas purchasing.
  • Experience in staff training.
  • Experience with CAPPS Financials and/or CAPPS HR functions.
  • Certified Texas Contract Developer License (Formerly Certified Texas Procurement Management).
Knowledge, Skills, and Abilities
  • Knowledge of purchasing methods and procedures.
  • Knowledge of state government personnel and accounting procedures and rules.
  • Knowledge of general office management, administrative, accounting and clerical procedures.
  • Knowledge of departmental policies and procedures.
  • Knowledge of contract agreements.
  • Knowledge of Educational and Outreach programming principles.
  • Skill in using MS Word, Excel and Outlook.
  • Skill in effective verbal and written communication.
  • Skill in providing quality customer service in a courteous and professional manner.
  • Skill in effective interaction with staff at all levels of the department and other State agencies and organizations.
  • Skill in interpreting, analyzing and explaining organizational policies and procedures.
  • Skill in identifying, researching, and compiling information in a manner that is understandable to a wide array of stakeholders.
  • Skill in delivering internal staff trainings and developing / coordinating standard operation procedures.
  • Skill in meeting deadlines.
  • Skill in building relationships and networking between divisions.
  • Skill in planning, assigning and/or supervising the work of others.
  • Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities.
  • Ability to use sound judgment in dealing with confidential matters of significant consequences.
  • Ability to prioritize and schedule multiple tasks.
  • Ability to reach and establish working relationships with a wide variety of groups.
  • Ability in processing purchases and tracking budget accounts.
  • Ability to work under stressful conditions.
  • Ability to work as a member of a team.
  • Ability to work independently with little or no supervision.
  • Ability to apply organizational skills, office management practices and procedures.
  • Ability to maintain record keeping systems and prepare reports within established timelines.
  • Ability to conduct work activities in accordance with TPWD safety program.
Working Conditions
  • Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday.
  • Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary.
  • This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval.
  • May be required to operate a State vehicle.
  • Required to travel 5% with possible overnight stays.
  • Must conform to TPWD dress and grooming standards, work rules and safety procedures.
  • Non-smoking environment in State buildings and vehicles.