Staff Services Officer I

1 day ago

Austin, Texas, United States PARKS AND WILDLIFE DEPARTMENT Full time
Job Summary

This role is responsible for providing routine staff services support to the Interpretive Services branch of Texas State Parks. The successful candidate will contribute to the visitor experience by assisting with procurement, contract management, budget management, administrative management, and HR oversight.

Key Responsibilities
  • Provide consultative and technical assistance related to procurement, contract management, budget management, administrative management, and HR oversight.
  • Support the staff of eight teams within the Interpretive Services branch.
  • Work under moderate supervision, with limited latitude for the use of initiative and independent judgment.
  • Perform additional duties as assigned.
  • Comply with all Agency, Division, and Branch rules, regulations, and procedures.
Requirements
  • Graduation from High School or GED.
  • Three years experience performing administrative support functions.
  • Experience in the procurement of goods and services.
  • Experience in customer service.
  • Must be able to complete, within six months of employment, the Texas Basic Public Purchasing training offered by Texas Comptroller Statewide Procurement Division.
  • Applicant must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license.
Preferred Qualifications
  • Graduation from an accredited college or university with a Bachelor's degree in Human Resources, Public or Business Administration, or a closely related field.
  • Experience in State of Texas purchasing.
  • Experience in staff training.
  • Experience with CAPPS Financials and/or CAPPS HR functions.
  • Certified Texas Contract Developer License (Formerly Certified Texas Procurement Management).
Knowledge, Skills, and Abilities
  • Knowledge of purchasing methods and procedures.
  • Knowledge of state government personnel and accounting procedures and rules.
  • Knowledge of general office management, administrative, accounting, and clerical procedures.
  • Knowledge of departmental policies and procedures.
  • Knowledge of contract agreements.
  • Knowledge of Educational and Outreach programming principles.
  • Skill in using MS Word, Excel, and Outlook.
  • Skill in effective verbal and written communication.
  • Skill in providing quality customer service in a courteous and professional manner.
  • Skill in effective interaction with staff at all levels of the department and other State agencies and organizations.
  • Skill in interpreting, analyzing, and explaining organizational policies and procedures.
  • Skill in identifying, researching, and compiling information in a manner that is understandable to a wide array of stakeholders.
  • Skill in delivering internal staff trainings and developing/coordinating standard operation procedures.
  • Skill in meeting deadlines.
  • Skill in building relationships and networking between divisions.
  • Skill in planning, assigning, and/or supervising the work of others.
  • Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities.
  • Ability to use sound judgment in dealing with confidential matters of significant consequences.
  • Ability to prioritize and schedule multiple tasks.
  • Ability to reach and establish working relationships with a wide variety of groups.
  • Ability in processing purchases and tracking budget accounts.
  • Ability to work under stressful conditions.
  • Ability to work as a member of a team.
  • Ability to work independently with little or no supervision.
  • Ability to apply organizational skills, office management practices, and procedures.
  • Ability to maintain record-keeping systems and prepare reports within established timelines.
  • Ability to conduct work activities in accordance with TPWD safety program.
Working Conditions
  • Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday.
  • Required to work on holidays, weekends, and hours other than 8:00 a.m. to 5:00 p.m. as necessary.
  • This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval.
  • May be required to operate a State vehicle.
  • Required to travel 5% with possible overnight stays.
  • Must conform to TPWD dress and grooming standards, work rules, and safety procedures.
  • Non-smoking environment in State buildings and vehicles.

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