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Customer Service Ambassador

2 months ago

Boston, Massachusetts, United States Enterprise Holdings Full time

We are seeking a highly skilled and professional individual to join our team at Enterprise Holdings. As a Customer Experience Representative, you will play a vital role in delivering exceptional customer service to our clients.

Key Responsibilities:

  • Meet and greet customers in a professional, friendly, and timely manner.
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions.
  • Assist customers with their rental needs, ensuring a seamless and satisfying experience.
  • Collaborate with colleagues to achieve sales and customer satisfaction goals.
  • Stay up-to-date with company policies, procedures, and product knowledge to provide expert advice to customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Availability to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.