Patient Services Coordinator
2 weeks ago
Patient Services Coordinator - Float Pool, Full Time, Days
Location: Chicago, Illinois Business Unit: Northwestern Medical Group Job Function: Customer Service Shift: Day Job (1st)
The Patient Services Coordinator - Float embodies the mission, vision, and values of Northwestern Medicine, adhering to the organization's Code of Ethics and Corporate Compliance Program, while complying with all relevant policies, procedures, guidelines, and other regulatory and accreditation standards.
This role is crucial in supporting the service area by managing patient check-ins and check-outs for appointments. The Patient Services Coordinator - Float Pool will consistently exhibit outstanding customer service while assisting patients and visitors.
Key Responsibilities:
- Scheduled hours will vary based on organizational needs; flexibility with start and end times is essential to address immediate staffing requirements.
- Support medical clinics across Northwestern Medicine and be prepared to travel locally as necessary.
- Engage with patients and guests, including welcoming them upon arrival, verifying their identity, and providing essential information regarding their visit.
- Execute check-in and check-out processes as directed.
- Confirm and update patient identification and demographic/insurance details.
- Facilitate patient registration as required.
- Obtain necessary patient consents and authorizations.
- Collect co-payments, outstanding balances, and point-of-service payments.
- Process payments, manage billing information, and perform end-of-day cash drawer reconciliation.
- Maintain a clean and comfortable waiting area.
- Notify patients of any delays or changes in appointment status.
- Schedule appointments as needed.
- May perform additional duties as assigned.
Qualifications:
Required:
- High school diploma or GED equivalent.
- Zero (0) to two (2) years of experience in a customer service role.
Preferred:
- Bachelor's degree.
- Previous experience in a healthcare environment.
- Familiarity with medical terminology.
- Bilingual abilities.
Equal Opportunity:
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.
Check out our benefits
-
Coordinator of Patient Services
2 weeks ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeAbout Northwestern Memorial HealthcareNorthwestern Memorial Healthcare is a premier provider in the healthcare sector, committed to prioritizing patient care and fostering a supportive work atmosphere. We provide a range of competitive benefits and avenues for professional advancement. Join us in our dedication to enhancing healthcare for everyone.Position:...
-
Patient Services Coordinator
7 days ago
Chicago, Illinois, United States Primus Ortho Full timePatient Services Coordinator Job DescriptionPosition Overview:Become a vital part of Primus Ortho as a Patient Services Coordinator, where you will serve as the first point of contact for our patients, ensuring a seamless and welcoming experience.Key Responsibilities:Greet patients with warmth and assist them during the check-in processHandle incoming calls,...
-
Patient Service Coordinator
7 days ago
Chicago, Illinois, United States INNOVATIVE DERMATOLOGY Full timeJob OverviewWe are seeking a dedicated Patient Service Coordinator (Receptionist) with a strong emphasis on customer interaction. Bilingual Spanish is advantageous.This role is essential in providing support across our healthcare facilities. The part-time or full-time position requires availability during evening hours and weekends.Compensation starts at:...
-
Patient Services Coordinator
1 week ago
Chicago, Illinois, United States Team Rehabilitation Full timePatient Services CoordinatorID CategoryAdministrative/ClericalTypeRegular Full-TimeOverviewTeam Rehabilitation is a network of therapist-owned outpatient physical therapy clinics. Our mission is to deliver exceptional outpatient physical therapy, occupational therapy, and speech therapy. We aim for our patients to find joy in therapy while experiencing...
-
Patient Services Coordinator
2 weeks ago
Chicago, Illinois, United States Ocular Partners Full timeCompany Overview:Ocular Partners is a well-established and progressive medical group dedicated to providing comprehensive eye care services. Our practice is supported by a team of skilled professionals who are committed to delivering exceptional service and patient care in our field.We believe that our employees play a crucial role in the patient experience...
-
Patient Services Coordinator
2 weeks ago
Chicago, Illinois, United States Advocate Aurora Health Full timeKey Responsibilities: Plays a vital role in the healthcare facility by delivering essential resources, guidance, and safety to patients, visitors, staff, and medical professionals. 1) Ensures exceptional customer service by warmly greeting and assisting each individual that approaches the Guest Services area. 2) Acts as a liaison between patients and...
-
Patient Services Coordinator
2 weeks ago
Chicago, Illinois, United States Advocate Health Full timeKey Responsibilities: This role is vital in enhancing the experience of visitors, patients, staff, and healthcare professionals within the facility. 1) Delivers exceptional customer service by warmly greeting and assisting every individual encountered.2) Exhibits comprehensive knowledge of the healthcare facility to address inquiries from patients and...
-
Patient Services Coordinator
2 weeks ago
Chicago, Illinois, United States American Dental Associates Ltd. Full timeCareer OpportunityAmerican Dental Associates Ltd. is committed to delivering outstanding dental services to our clientele in a friendly and familial atmosphere. We are in search of a full-time Patient Services Coordinator to enhance our team. No prior experience is required as we provide comprehensive training for all new hires.To excel in this position, you...
-
Patient Services Coordinator
2 weeks ago
Chicago, Illinois, United States Advocate Health Full timeKey Responsibilities: Plays a vital role in the healthcare facility by delivering essential resources, information, and safety to patients, visitors, staff, and medical professionals. 1) Ensures exceptional customer service by warmly greeting and assisting every individual encountered.2) Exhibits comprehensive knowledge of the facility by addressing...
-
Patient Services Coordinator
2 weeks ago
Chicago, Illinois, United States Advocate Health Full timeKey Responsibilities:Facilitates a welcoming environment within the healthcare facility by offering resources, information, and safety to visitors, patients, staff, and medical professionals.1) Delivers exceptional customer service by warmly greeting and assisting every individual encountered.2) Exhibits comprehensive knowledge of the facility to address...
-
Patient Services Coordinator
2 days ago
North Chicago, Illinois, United States Rosalind Franklin University of Medicine & Science Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Coordinator to join our team at Rosalind Franklin University of Medicine & Science. As a Patient Services Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesGreeting and Registration:...
-
Patient Services Coordinator
2 weeks ago
Chicago, Illinois, United States Edgebrook Vision Center Full timeJob OverviewOur esteemed optometric practice is seeking a Patient Services Coordinator who is friendly, driven, and organized to join our team. The ideal candidate will possess strong computer skills and excellent communication abilities. While prior experience in an optical setting is advantageous, it is not mandatory as we provide comprehensive...
-
Patient Services Coordinator
7 days ago
Chicago, Illinois, United States Ocular Partners Full timeCompany Overview:Ocular Partners is a dynamic and well-established physician group dedicated to providing comprehensive eye care services. Our practice thrives with a team of talented professionals committed to delivering exceptional service and patient care in the field of ophthalmology.We believe our employees are essential to the patient experience at...
-
Patient Services Coordinator
2 weeks ago
Chicago, Illinois, United States UroPartners LLC. Full timeLocation: UroPartners LLCPosition OverviewThe Patient Services Coordinator plays a crucial role in ensuring smooth operations within the healthcare facility. This position involves engaging with patients, healthcare professionals, and various team members to provide accurate and timely information, thereby enhancing patient care.Key...
-
Patient Services Coordinator
2 weeks ago
Chicago, Illinois, United States Ocular Partners Full timeCompany Overview:Ocular Partners is a well-established and dynamic physician group dedicated to providing comprehensive eye care services. Our practice is robust, supported by a team of talented and qualified professionals who are committed to delivering exceptional service and patient care in our medical specialty.We value our employees as essential...
-
Patient Services Coordinator
2 days ago
North Chicago, Illinois, United States Rosalind Franklin University of Medicine & Science Full timeJob SummaryThe Patient Services Representative is a vital member of our team at Rosalind Franklin University of Medicine & Science. As a key point of contact for patients, you will be responsible for providing exceptional customer service, scheduling appointments, and managing the provider schedule.Key ResponsibilitiesGreeting Patients: Welcome patients in a...
-
Patient Services Coordinator
2 weeks ago
Chicago, Illinois, United States UroPartners LLC. Full timeLocation: UroPartners LLC Position Overview The Patient Services Coordinator plays a crucial role in ensuring smooth operations within the clinic by interacting with patients, healthcare professionals, and administrative staff. This position is dedicated to delivering accurate and timely information to enhance patient care on a daily basis.Key...
-
Patient Services Coordinator
4 days ago
North Chicago, Illinois, United States Rosalind Franklin University of Medicine & Science Full timeJob SummaryThe Patient Services Representative is a vital member of our healthcare team, responsible for providing exceptional patient care and administrative support. As a key point of contact, you will be the first point of interaction for patients, ensuring a warm and welcoming experience.Key ResponsibilitiesFront Desk Operations: Greet patients, manage...
-
Chicago, Illinois, United States The University of Chicago Medicine Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team in the Emergency Department at The University of Chicago Medicine. As a Patient Service Coordinator, you will play a critical role in ensuring the smooth operation of our patient care units, providing exceptional support to our patients, families,...
-
Patient Service Coordinator
5 days ago
Chicago, Illinois, United States The University of Chicago Medicine Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team in the Emergency Department at The University of Chicago Medicine. As a Patient Service Coordinator, you will play a critical role in ensuring the smooth operation of our patient care units, providing exceptional support to our patients, families,...