Patient Services Coordinator

1 week ago


Chicago, Illinois, United States US Fertility Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at US Fertility. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our fertility clinic.

Key Responsibilities
  • Welcome patients and visitors, and provide exceptional customer service to ensure a positive experience.
  • Act as a liaison between clinical staff, physicians, and management, and provide communication support as needed.
  • Schedule patient appointments, complete patient registration, and verify insurance information.
  • Manage patient accounts, including collecting co-payments and updating demographic information.
  • Prepare charts and maintain a clean and organized work environment.
  • Monitor patient wait times and communicate delays to patients.
Requirements
  • High School Diploma required, Associate degree preferred.
  • Minimum 2 years' experience in a hospital or medical setting preferred.
  • Excellent interpersonal and communication skills, with the ability to work effectively in a fast-paced environment.
  • Ability to balance multiple priorities and handle challenging situations with professionalism and composure.
What We Offer

US Fertility is committed to providing a supportive and inclusive work environment. As a member of our team, you will enjoy a range of benefits, including medical, dental, and vision coverage, 401K, and tuition reimbursement.



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