Customer Success Manager
2 weeks ago
Inovalon is a leading healthcare technology company that empowers its customers to achieve their mission-critical goals. We are seeking a highly skilled Customer Success Manager to join our team and drive business growth through exceptional customer service and strategic account planning.
Key Responsibilities:- Develop and execute comprehensive strategic account plans to drive adoption and outcomes for assigned customers.
- Build and maintain strong relationships with senior-level customer stakeholders to understand their goals and provide guidance and recommendations to help them achieve desired outcomes.
- Proactively identify risks to customer success and demonstrate influence in driving outcomes, both internally and externally.
- Manage renewal opportunities and identify expansion opportunities to drive business growth.
- Stay up-to-date with industry trends and developments to provide expert advice and guidance to customers.
- Minimum of 5 years of overall experience, 3 years of customer relationship/account management experience, preferably in the healthcare industry.
- Ability to communicate effectively with clients regarding product, service delivery, and related information.
- Demonstrated experience in successfully managing customers, including renewal and expansion opportunities.
- Aptitude to understand healthcare industry and IT solutions based on analytics.
- Strong problem-solving skills, communication, and interpersonal skills.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Inovalon is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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Customer Success Manager
1 day ago
Bowie, Maryland, United States Inovalon Full timeJob Title: Customer Success ManagerInovalon is seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services.Key Responsibilities:Develop and execute comprehensive strategic account...
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Customer Success Manager
4 weeks ago
Bowie, Maryland, United States Blink Charging Full timeJob OverviewAs a pivotal member of our team, you will be responsible for fostering and nurturing client relationships through consistent, proactive communication. Collaborating with various departments, you will contribute to the development and execution of account strategies while managing team dynamics.Key Responsibilities:Act as the primary liaison for...
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Customer Success Manager
4 weeks ago
Bowie, Maryland, United States Blink Charging Full timeJob OverviewAs a vital member of our team, you will focus on fostering and nurturing client relationships through consistent, proactive, and value-driven communication. Collaborating with various departments, you will support account strategies while managing and developing your team.Company Overview:Blink Charging Co. is a pioneering force in the electric...
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Customer Success Strategist
2 weeks ago
Bowie, Maryland, United States Inovalon Full timeAbout the RoleInovalon is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success Management team, you will be responsible for ensuring our customers achieve their desired outcomes while using our ComplexCare Solution's products and services.Key ResponsibilitiesDevelop and Execute Strategic Account Plans:...
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Restaurant Shift Manager
3 weeks ago
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Customer Service Manager
3 days ago
Bowie, Maryland, United States Public Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our self-storage facilities.Key Responsibilities• Assess customer storage needs and...
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Customer Service Representative
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Customer Service Representative
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Customer Service Sales Representative
1 month ago
Bowie, Maryland, United States The UPS Store Full timePosition Overview: As a Sales and Service Associate at The UPS Store, you will represent our brand, interacting with customers to deliver exceptional service and tailored solutions. Your role will encompass a variety of tasks, from shipping and packing services to printing and mailbox rentals, allowing you to demonstrate our extensive range of offerings...
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Customer Support Specialist
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Bowie, Maryland, United States Teq Full timeAbout Teq:Teq is a leader in Educational Technology, committed to advancing the modern classroom experience. With a dedicated team of over 150 professionals, we are based in Huntington Station, Long Island, and have been serving the educational community for over 52 years, providing innovative solutions that enhance student learning and promote sustainable...
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Customer Service Sales Representative
1 month ago
Bowie, Maryland, United States The UPS Store Full timePosition Overview: As a Sales Support Associate at The UPS Store, you will serve as the primary point of contact for customers, delivering exceptional service and tailored solutions to meet their needs. Your role will encompass a variety of tasks, from managing shipping and packing requests to facilitating printing and mailbox services, ensuring that our...
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Customer Support Specialist
1 month ago
Bowie, Maryland, United States Teq Full timeAbout Us:Teq is a leader in Educational Technology, committed to advancing the modern classroom experience. Our headquarters, located in Huntington Station, Long Island, is home to a dedicated team of over 150 professionals. For over five decades, we have been providing educational institutions with innovative solutions that enhance student learning and...
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Customer Service Representative
2 weeks ago
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Store Manager
1 day ago
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Customer Experience Associate
1 week ago
Bowie, Maryland, United States WEIS LLC Full timeJob SummaryWe are seeking a Customer Experience Associate to join our team at WEIS LLC. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key Responsibilities• Provide excellent customer...
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Meat Sales Associate
3 weeks ago
Bowie, Maryland, United States Weis Markets Full timeJob SummaryWe are seeking a highly motivated and customer-focused Meat Sales Associate to join our team at Weis Markets. As a key member of our meat department, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a seamless shopping experience for our customers.Key...
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Customer Service Representative
2 weeks ago
Bowie, Maryland, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions, and recommending solutions to meet their...
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Customer Service Representative
1 week ago
Bowie, Maryland, United States Giant Food Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Giant Food. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer...
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Customer Service Sales Representative
1 month ago
Bowie, Maryland, United States The UPS Store Full timePosition Overview: As a Sales and Service Associate at The UPS Store, you will represent our brand, interacting with customers to deliver exceptional service and tailored solutions to meet their needs. Your role will encompass a variety of tasks, from shipping and packing to printing and mailbox services, allowing you to demonstrate our extensive range of...
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Restaurant Operations Manager
2 weeks ago
Bowie, Maryland, United States Delight Long Island Management Full timeRestaurant Operations ManagerAbout the Role:We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Delight Long Island Management. As a Restaurant Operations Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business are running smoothly and...