Customer Service Sales Representative
2 weeks ago
As a Sales and Service Associate at The UPS Store, you will represent our brand, interacting with customers to deliver exceptional service and tailored solutions.
Your role will encompass a variety of tasks, from shipping and packing services to printing and mailbox rentals, allowing you to demonstrate our extensive range of offerings while ensuring customer satisfaction.
Store Hours:
Our locations operate Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. We pride ourselves on blending the resources of a global franchise with the personalized touch of a locally owned business.
Key Responsibilities:
- Welcome and assist customers with enthusiasm, fostering relationships to enhance sales and loyalty.
- Provide knowledgeable advice on our services and products, offering personalized solutions to meet individual customer needs.
- Manage shipments, securely pack items, and ensure accurate documentation for seamless transactions.
- Operate printing and copying machinery to deliver high-quality results in a timely manner.
- Handle mail and packages with care and efficiency.
- Maintain a clean and organized store environment to uphold brand standards.
- Collaborate with colleagues to meet sales goals and contribute to the overall success of the store.
- Engage in ongoing training and development opportunities to enhance your skills and advance within our multi-location framework.
Perks & Benefits:
- Comprehensive paid training and continuous support to ensure your success.
- Flexible scheduling with no late-night shifts.
- Sick pay and dental and vision insurance.
- 401K Retirement Savings Plan with matching contributions.
- Opportunities for career growth and advancement.
- Uniforms provided and employee discounts available.
Qualifications:
- 1 to 2 years of prior customer-facing retail experience is required.
- Availability to work weekends as needed.
- Able to lift items weighing 40+ pounds.
- Strong communication and teamwork abilities.
- Capability to manage multiple tasks in a fast-paced environment.
- Detail-oriented with a focus on accuracy and quality.
- Proficient in computer skills, including Microsoft Office and POS systems.
- Excellent verbal and written communication skills, including spelling and math.
Hourly compensation ranges from $17.00 to $18.00 per hour, based on skills and experience.
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