Intake Coordinator

7 days ago


San Francisco, California, United States LifeStance Health Full time
LifeStance Health Intake Coordinator

At LifeStance Health, we strive to provide exceptional mental health care to individuals, families, and communities. As an Intake Coordinator, you will play a vital role in facilitating the initial stages of client engagement, ensuring seamless communication between clients and internal teams.

Responsibilities:
  • Act as the initial point of contact for patients, addressing inquiries and guiding them through the initial appointment scheduling process.
  • Gather relevant information from patients to assess their needs and determine eligibility for services.
Requirements:
  • High school diploma or equivalent; bachelor's degree preferred.
  • Proven experience in a similar role, preferably in a healthcare or social services setting.
  • Clear understanding of insurance-related terminology and processes.
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Proficient in utilizing Electronic Medical Record (EMR) systems and strong IT skills for efficient workflow.
  • Ability to handle sensitive information with confidentiality.
  • Familiarity with relevant compliance standards.
  • Empathetic and patient demeanor.
  • Ability to work collaboratively, in a fast-paced team environment.
  • Strong problem-solving skills.
  • Adaptability to evolving processes and procedures.
Benefits:
  • Medical, dental, vision, AD&D, short and long-term disability, and life insurance.
  • 401k retirement savings with employer match.
  • Paid parental leave.
  • Paid time off.
  • Holiday pay.
  • Employee Assistance Program.

LifeStance Health is an equal opportunity employer, committed to creating an inclusive work environment for all employees. We celebrate diversity and strive to make a positive impact in the communities we serve.


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