Referral Intake Coordinator

2 days ago


San Bernardino, California, United States Loma Linda University Medical Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Referral Intake Assistant to join our team at Loma Linda University Medical Center. As a Referral Intake Assistant, you will play a critical role in obtaining new patient demographic and financial information, verifying insurance eligibility, and scheduling initial appointments.

Responsibilities
  • Obtain new patient demographic and financial information and enter into database
  • Verify insurance eligibility and obtain authorization for initial evaluation
  • Schedule initial appointments and coordinate with patients and healthcare providers
  • Obtain and maintain patient records, ensuring accuracy and confidentiality
  • Prepare and mail new patient information packets
  • Provide exceptional customer service and support to patients and families
  • Collaborate with healthcare teams to ensure seamless patient care
Requirements
  • High School Diploma or equivalent required
  • Minimum three years of clerical or secretarial experience in a medical setting
  • Insurance verification, scheduling, and/or billing experience preferred
  • Ability to keyboard 40 wpm and use computer software programs
  • Excellent communication and interpersonal skills
  • Ability to work calmly and respond courteously under pressure
About Us

Loma Linda University Medical Center is a Seventh-day Adventist, faith-based institution committed to providing exceptional patient care and service. We are an equal opportunity employer and welcome applications from diverse candidates.



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