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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Ollie's Bargain Outlet, Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various sales and operational tasks.
Key Responsibilities- Greet and engage with customers in a friendly and professional manner, building long-term relationships and driving customer loyalty.
- Accurately operate the register, process transactions, and handle customer refunds and exchanges.
- Assist with receiving and stocking merchandise, maintaining store displays, and recovering the sales floor.
- Communicate customer needs and concerns to Team Leaders and other associates as necessary.
- Participate in ongoing training and development to improve sales and customer service skills.
- High school diploma or equivalent preferred.
- 6 months of prior retail experience preferred.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Positive attitude, strong communication skills, and a commitment to providing exceptional customer service.
- Competitive hourly rate.
- 20% employee discount on Ollie's Bargain Outlet merchandise.
- Flexible scheduling and opportunities for career growth and development.
Ollie's Bargain Outlet, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.