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Office Representative

2 months ago

Poughkeepsie, New York, United States Robert Many - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences and driving business growth through lead generation, appointment coordination, and marketing tailored products and services.

Key Responsibilities
  • Customer Relationship Building: Forge enduring relationships with customers and proactively follow up to ensure continued satisfaction.
  • Needs-Based Approach: Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer
  • Competitive Compensation: Hourly pay plus commission/bonus.
  • Benefits Package: Paid time off (vacation and personal/sick days), flexible hours, professional development, and abundant opportunities for career advancement within our agency.
  • Licensing Support: Licensing paid by agency.
Requirements
  • Marketing Savvy: Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional Communication: Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • People-Centric Mindset: A people-centric mindset with a keen eye for detail.
  • Problem-Solving: Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Technical Proficiency: Proficiency in learning and navigating computer functions efficiently.
  • Collaborative Spirit: Collaborative spirit, thriving in a dynamic team environment.
About Our Agency

Our agency, Robert Many - State Farm Agent, is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We provide a wide range of insurance and financial services, including auto insurance, home insurance, life insurance, and retirement planning.