Retail Operations Supervisor

2 weeks ago


Brookline, Massachusetts, United States GameStop Full time

Join GameStop as a Retail Operations Supervisor

At GameStop, we are dedicated to delivering outstanding service and the latest gaming products to our customers. As a prominent global retailer in the gaming industry, we pride ourselves on offering a diverse selection of products that meet the needs of gamers everywhere. Our goal is to create memorable experiences for our customers by continuously innovating and enhancing our offerings.

Key Responsibilities:

  • Exceptional Guest Service: Ensure guests are greeted promptly and their inquiries are addressed efficiently and courteously. Assist customers in fulfilling their gaming needs and inform them about special promotions.
  • Sales Culture Development: Foster a sales-oriented environment by providing tailored solutions for each guest and promoting a passion for gaming.
  • Operational Support: Assist the Store Manager in overseeing daily operations, ensuring that the store is organized, clean, and stocked with merchandise.
  • Team Leadership: Supervise Sales Associates and Retail Keyholders, providing guidance and support in the absence of the Store Manager.
  • Training and Development: Collaborate with the Store Manager to set service expectations and train associates on their responsibilities and company policies.
  • Inventory Management: Conduct regular inventory counts, manage stock levels, and ensure accurate processing of transactions.
  • Safety and Compliance: Maintain a safe shopping environment by identifying and addressing potential hazards and ensuring compliance with company policies.

Qualifications:

  • Must be at least 18 years old and possess a high school diploma or equivalent.
  • Previous retail management experience is preferred.
  • Strong communication skills and the ability to work in a fast-paced environment.
  • Knowledge of video games is a plus.

Join us in shaping the future of gaming and delivering the best products to our customers



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