Customer Service Representative
2 weeks ago
Safelite Group, Inc. is a leading auto glass company that prioritizes its customers' needs and satisfaction. Our team members are essential to delivering exceptional experiences during every interaction.
Salary
We offer competitive weekly base pay starting at $21/hour. This compensation package includes a benefits program valued at more than $10k*, which includes medical coverage plans customized to suit your needs and paid time off (PTO) programs.
Job Description
The Customer Advocate role is one of Safelite's first impressions with our customers. As an organized and energetic professional, you will deliver a memorable experience during every interaction by managing administrative processes, scheduling, work orders, and invoicing, as well as greeting customers in person and answering inbound phone calls and emails.
Key Responsibilities
- Welcome in-shop customers and resolve customer concerns quickly and efficiently.
- Manage incoming calls, e-mails, and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale, and same-day reschedules/cancellations.
- Confirm and complete work order information, including insurance verification, additional parts, and missing information.
- Breeze through administrative tasks such as buyouts, invoices, work orders, deleted work orders, credit memos, and rebills.
Required Skills and Qualifications
To succeed in this role, you must have 1-3 years of telephone operations or business administration experience, a High School Diploma/GED/Equivalent, and the ability to provide world-class customer service in a changing, fast-paced operation. You must also be able to travel up to 10% and present a professional appearance while wearing personal protective equipment.
Benefits
You will enjoy up to $5,250 annually in tuition reimbursement, paid training, and all the tools and resources needed to be successful. Additionally, you will have access to our health, wealth, and life offerings, including a 401(k) plan with company matching, medical coverage plans, paid time off (PTO) programs, company holidays, and paid volunteer days.
Others
If you are already a member of the Safelite team, apply through your Workday account by searching 'Find Open Jobs'. Safelite welcomes everyone and values our diverse workforce and suppliers. We are proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
-
Insurance Services Representative
2 days ago
Clackamas, Oregon, United States State Farm Insurance Full timeJob SummaryWe are seeking a highly skilled and customer-focused Insurance Services Representative to join our team at State Farm Insurance. As an Insurance Services Representative, you will be responsible for assisting customers with their insurance needs, providing exceptional customer service, and processing insurance policy changes and updates.About the...
-
Customer Service Representative
1 week ago
Clackamas, Oregon, United States Spirit Halloween Full timeAbout Us: Spirit Halloween is a leading specialty retailer of costumes and seasonal decorations. We are committed to providing an exceptional shopping experience for our customers and strive to create a positive and inclusive work environment for our employees.Job Summary: We are seeking a highly motivated and enthusiastic Sales Associate to join our team....
-
Customer Service Representative
6 days ago
Clackamas, Oregon, United States Dave & Buster Full timeAbout UsDave & Buster's is a unique entertainment destination that offers an unparalleled Guest experience. Our team members are the driving force behind creating memorable experiences for our Guests, and we're seeking a talented individual to join our team as a Captain - Customer Service.
-
Customer Service and Policy Administrator
9 hours ago
Clackamas, Oregon, United States State Farm Insurance Full timeAbout Our TeamWe are a dynamic team of professionals dedicated to providing exceptional customer service and support to our clients. As an Insurance Services Representative, you will have the opportunity to work closely with our team to achieve office goals and promote cross-selling of insurance products and services.Responsibilities Assist customers with...
-
Customer Service Representative
3 weeks ago
Clackamas, Oregon, United States Dave & Buster Full timeAbout Dave & Buster'sDave & Buster's is a unique entertainment destination that offers an unparalleled Guest experience. Our team members are the driving force behind this, and we're always looking for talented individuals to join our crew!
-
Clackamas, Oregon, United States Pacific Seafood Full timeJob OverviewPacific Seafood is a leading seafood industry company that prioritizes excellence and teamwork. We're seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service, ensuring timely and efficient order processing.Manage all aspects of telephone support, including resolving customer...
-
Customer Experience Representative
7 days ago
Clackamas, Oregon, United States Carter'sOshKosh Full timeJob DescriptionThe Seasonal Associate will be responsible for providing exceptional customer service and ensuring a positive shopping experience.This includes welcoming customers with a warm greeting, assisting with product styles, features, and benefits, and resolving issues in a proactive manner.
-
Customer Service Manager
3 weeks ago
Clackamas, Oregon, United States MOD Pizza Full timeAbout the RoleThis is an exciting opportunity to join MOD Pizza as a Customer Service Lead. As a member of our leadership team, you will be responsible for delivering exceptional customer experiences and leading a team of talented individuals.Key ResponsibilitiesLead by example and embody MOD's values and behaviors.Help create a positive and welcoming...
-
Customer Service Advocate
4 hours ago
Clackamas, Oregon, United States WYLD Full timeCustomer Support SpecialistThis role provides exceptional support to consumers in their relationship with Wyld brands and products.Key Responsibilities:Respond promptly to customer queries via live chat, phone, and emailCollaborate closely with the fulfillment, eCommerce, and operations teams to drive positive customer outcomesEvaluate and escalate serious...
-
Sales and Customer Experience Expert
6 days ago
Clackamas, Oregon, United States MarketSource Full timeSales Representative OpportunityWe are looking for a motivated Sales Representative to join our team at MarketSource. This role involves driving sales productivity and customer satisfaction within Target Mobile retail locations.About the Role:Drive sales productivity by promoting Wireless products, accessories, and services.Engage in side-by-side selling...
-
Customer Service Insurance Agent
3 weeks ago
Clackamas, Oregon, United States State Farm Insurance Full timeJob OverviewState Farm Insurance is a leading provider of insurance services, and we are currently seeking a highly skilled Customer Service Insurance Agent to join our team.Responsibilities:Provide accurate and timely information to customers regarding their insurance needs.Process policy changes and updates in the system, ensuring seamless customer...
-
Customer Service Team Member
3 weeks ago
Clackamas, Oregon, United States Dave & Buster Full timeDave & Buster's is a unique entertainment destination that offers an exciting work environment. As a Customer Service Team Member, you will be part of a dynamic team that provides top-notch service to our guests.CompensationThe estimated salary for this position ranges from $15.45 to $15.70 per hour. This includes a competitive hourly rate and opportunities...
-
Customer Service Team Member
3 weeks ago
Clackamas, Oregon, United States Glostone and CleanFleet Full timeAbout UsGlostone and CleanFleet are a family-owned small business, specializing in employee drug testing, vehicle DOT compliance, and fleet performance. Our mission to safeguard informs everything we do. We're stewards of knowledge who are making transportation safer – on the road, on your team, and around the nation – by building lasting, trusted...
-
Logistics Assistant
6 days ago
Clackamas, Oregon, United States Kool Pak LLC Full timeWe are seeking a highly organized and detail-oriented Logistics Assistant - Customer Service to join our team at Kool Pak LLC. This exciting opportunity offers a competitive salary of $17.00-$18.00 per hour, with opportunities for growth and development.In this role, you will be responsible for receiving and processing inbound truck driver paperwork,...
-
Customer Service Coordinator
7 days ago
Clackamas, Oregon, United States Kool Pak LLC Full timeWelcome to Kool Pak LLC, where we strive to create an inclusive and innovative culture focused on team collaboration, rewards, open communication, and fun activities! As a Customer Service Coordinator - Warehouse Operations, you will play a vital role in ensuring the smooth operation of our warehouse department.This exciting opportunity offers a competitive...
-
Clackamas, Oregon, United States Clackamas Education Service District Full timeAbout the PositionThe Administrative Assistant I role provides essential support to the Life Enrichment Education Program at Clackamas ESD. This position requires a highly organized individual with excellent communication and interpersonal skills. The successful candidate will be responsible for maintaining accurate records, coordinating services, and...
-
Customer Service Ambassador
3 weeks ago
Clackamas, Oregon, United States Dave & Buster Full timeAs a valued member of the Dave & Buster team, you will have the opportunity to provide exceptional Guest experiences through food, drinks, and games in a welcoming environment. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about delivering top-notch service.About the Role:This position requires a high...
-
Clackamas, Oregon, United States Sysco Full timeJob SummaryThis position is responsible for transporting products safely and efficiently from the warehouse to various customers. As a skilled driver, you will handle unloading, ensure compliance with DOT regulations, and uphold food safety protocols while providing excellent customer service.The ideal candidate will have a valid Class A Commercial Driver's...
-
Customer Service Support Associate
2 weeks ago
Clackamas, Oregon, United States Dave & Buster Full timeDiscover the Dave & Buster's AdvantageWe are seeking a highly motivated Service Support Associate to join our team! As a key member of our support staff, you will play a vital role in delivering exceptional Guest experiences. Our fast-paced environment is perfect for those who thrive in dynamic settings.In this role, you will be responsible for maintaining...
-
Customer Support Associate
3 weeks ago
Clackamas, Oregon, United States Pacific Seafood Group Full timeAt Pacific Seafood Group, we are seeking a talented and detail-oriented Customer Support Associate to join our team. In this role, you will be responsible for handling customer inquiries and providing top-notch support to ensure customer satisfaction.Job Description:We are looking for a highly organized and efficient individual who can effectively manage...