Customer Support Associate

1 week ago


Clackamas, Oregon, United States Pacific Seafood Group Full time

At Pacific Seafood Group, we are seeking a talented and detail-oriented Customer Support Associate to join our team. In this role, you will be responsible for handling customer inquiries and providing top-notch support to ensure customer satisfaction.

Job Description:

We are looking for a highly organized and efficient individual who can effectively manage multiple tasks and priorities in a fast-paced environment. Your primary responsibility will be to provide exceptional customer service by responding to customer inquiries via phone, email, or chat.

You will work closely with our sales team to resolve customer complaints and issues, while also maintaining accurate records of customer interactions. Additionally, you will assist with order entry, data entry, and other administrative tasks as needed.

Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience; retail or manufacturing experience a plus
  • Excellent communication and problem-solving skills
  • Able to work in a team environment and prioritize multiple tasks
Benefits:

We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience, plus benefits and opportunities for professional growth.



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