Customer Service Manager
7 days ago
This is an exciting opportunity to join MOD Pizza as a Customer Service Lead. As a member of our leadership team, you will be responsible for delivering exceptional customer experiences and leading a team of talented individuals.
Key Responsibilities
- Lead by example and embody MOD's values and behaviors.
- Help create a positive and welcoming environment for customers.
- Coach and develop team members to achieve their full potential.
- Partner with the General Manager to drive business results and improve customer satisfaction.
Requirements
- Minimum 1 year of customer service or restaurant leadership experience.
- Proven track record of successfully leading, coaching, training, and motivating front-line employees.
- Strategic thinker with the ability to act tactically.
- Ability to stay calm and focused in fast-paced restaurant operations.
About MOD
At MOD, we believe in creating a world that works for and includes everyone. We're committed to providing a safe and welcoming environment for our customers and employees. If you're passionate about delivering exceptional customer experiences and leading a talented team, we'd love to hear from you.
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