Customer Service Manager

7 days ago


Clackamas, Oregon, United States MOD Pizza Full time
About the Role

This is an exciting opportunity to join MOD Pizza as a Customer Service Lead. As a member of our leadership team, you will be responsible for delivering exceptional customer experiences and leading a team of talented individuals.

Key Responsibilities
  • Lead by example and embody MOD's values and behaviors.
  • Help create a positive and welcoming environment for customers.
  • Coach and develop team members to achieve their full potential.
  • Partner with the General Manager to drive business results and improve customer satisfaction.

Requirements
  • Minimum 1 year of customer service or restaurant leadership experience.
  • Proven track record of successfully leading, coaching, training, and motivating front-line employees.
  • Strategic thinker with the ability to act tactically.
  • Ability to stay calm and focused in fast-paced restaurant operations.

About MOD

At MOD, we believe in creating a world that works for and includes everyone. We're committed to providing a safe and welcoming environment for our customers and employees. If you're passionate about delivering exceptional customer experiences and leading a talented team, we'd love to hear from you.

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