Customer Service Insurance Agent

1 week ago


Clackamas, Oregon, United States State Farm Insurance Full time
Job Overview

State Farm Insurance is a leading provider of insurance services, and we are currently seeking a highly skilled Customer Service Insurance Agent to join our team.

Responsibilities:
  • Provide accurate and timely information to customers regarding their insurance needs.
  • Process policy changes and updates in the system, ensuring seamless customer experience.
  • Handle incoming calls and emails from customers, addressing their inquiries and resolving issues promptly.
  • Collaborate with team members to resolve complex customer issues and ensure exceptional service quality.
  • Maintain accurate customer records and update information as needed, adhering to industry standards.
Requirements:
  • High school diploma or equivalent required; degree in business administration or related field preferred.
  • Proven experience in customer-facing roles, preferably in insurance industry.
  • Excellent communication and interpersonal skills, with ability to work effectively in team environment.
  • Strong analytical and problem-solving skills, with attention to detail and accuracy.
Compensation:

We offer an attractive salary range of $50,000 - $70,000 per year, depending on experience and qualifications. Additionally, employees enjoy comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) retirement plan and paid time off.

About Us:

At State Farm Insurance, we value our employees and strive to create a positive and supportive work environment. We offer ongoing training and development opportunities, allowing our staff to grow professionally and personally.



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