Chief Technology Officer
3 weeks ago
The Chief Technology Officer at Phoenix Group of Virginia, Inc. will take charge of managing the Help Desk, Networking, Hardware, Maintenance, Software, and Vulnerability Management sectors. This role is pivotal in aligning all technology-related processes with the overarching business objectives.
Key Responsibilities:
- Lead and supervise the Help Desk team to ensure prompt resolution of user inquiries and technical issues.
- Formulate and execute networking strategies to guarantee a secure, reliable, and scalable network infrastructure.
- Oversee the maintenance and updates of all hardware and software systems to reduce downtime and enhance overall performance.
- Administer software licensing and ensure adherence to vendor agreements.
- Design and implement software deployment and patch management strategies.
- Conduct vulnerability assessments and coordinate remediation efforts effectively.
- Manage the IT budget, ensuring all technology-related expenses remain within the approved limits.
- Identify and integrate new technologies that can enhance business operations, productivity, and efficiency.
- Collaborate with various departments to ascertain technology needs and improvement opportunities.
- Safeguard the company’s data and systems against cyber threats.
- Develop and implement disaster recovery and business continuity strategies.
- Ensure comprehensive documentation, communication, and adherence to all IT policies and procedures.
Qualifications:
- Bachelor's degree in Computer Science or a related discipline.
- Over 10 years of experience in IT management, focusing on help desk, networking, hardware, software, and vulnerability management.
- Demonstrated experience in crafting and executing technology strategies that align with business goals.
- Exceptional communication and leadership capabilities.
- Strong project management skills, with the ability to handle multiple projects concurrently.
- Robust analytical and problem-solving abilities.
- In-depth knowledge of cybersecurity best practices and regulatory standards.
- Proven ability to collaborate effectively with cross-functional teams and senior management.
- Experience in overseeing an IT budget.
Reporting Structure:
This position reports directly to the COO/CISO.
Work Environment:
The role requires working in a standard office environment equipped with typical office tools. Occasional travel may be necessary, and work hours may vary based on business requirements.
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